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Who are we?
What information is covered by this Privacy Notice?
What information do we collect from you?
How do we use your personal information?
Do we use your personal information for direct marketing?
Sharing your data with third parties
How do we protect your personal information?
How long do we keep your personal information?
How do we deal with children's privacy?
Your rights
How can you contact us?
Which version of this Privacy Notice applies?
This Privacy Notice applies to V14 Inc, the company that operates V14®, and governs how we collect, use, and protect your personal information when you interact with our website or services.
The personal information we collect is controlled by:
V14 Inc
30 N Gould St, Ste N, Sheridan, WY 82801, USA
For the purposes of applicable US privacy laws, V14 Inc is the data controller of your personal information.
This Privacy Notice covers all personal information processed by V14®—meaning any information that identifies you directly or indirectly, either on its own or in combination with other data.
This may include your name, address, email, phone number, date of birth, payment details, and any correspondence you send to us—especially when you:
Create an account
Place an order
Subscribe to emails or SMS
Contact customer service
When you visit our website, we may use cookies and similar technologies to collect:
Your IP address, browser, and device information
Pages viewed and time spent on the site
Traffic data (e.g. referral source)
Your interaction with our website (clicks, scrolls, add to carts etc.)
This information is used to determine when to send reminder messages via SMS and email.
Please refer to our [Cookie Policy] for full details.
We may use your personal information for the following purposes:
To process and deliver your orders
To respond to your queries or feedback
To personalise your website experience
To send transactional or promotional messages (if opted in)
To monitor for fraud or suspicious activity
To analyse trends and improve our product and services
To comply with legal obligations
We only send marketing communications if you’ve given your explicit consent—such as ticking a box at checkout or signing up for our newsletter. You can opt out at any time using the unsubscribe link in emails or by contacting us directly.
We only share your information when necessary:
With service providers (e.g. payment processors, logistics partners, customer service tools)
When required by law (e.g. government authorities or regulators)
In the event of a business transfer (e.g. sale, merger, or acquisition)
We do not sell your personal information.
We follow industry-standard practices to protect your data:
SSL encryption for data in transit
Secure servers and firewalls
Limited access to authorised personnel only
Partnering with PCI-compliant payment processors
While no system is 100% secure, we take all reasonable steps to protect your personal data.
We retain your personal information only as long as needed to fulfil the purpose for which it was collected, including any legal or reporting obligations. Once no longer necessary, we securely delete or anonymise your data.
Our website and products are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16. If we discover we have, we will delete it promptly.
Depending on applicable privacy laws, you may have the right to:
Access a copy of your personal data
Correct inaccurate or incomplete information
Request deletion of your data
Object to certain uses of your data
Withdraw your marketing consent at any time
To exercise these rights, email us at [email protected].
If you have questions or concerns about this Privacy Notice or how your personal information is handled, you can contact us at:
[email protected]
Or by mail:
V14 Inc
30 N Gould St, Ste N
Sheridan, WY 82801
United States
This Privacy Notice is maintained in English. It may be updated periodically. If changes are made, they will be posted to our website and, where appropriate, notified to you.
Last updated: June 2025
